Referral Program T&Cs

We are really excited to offer a reward scheme to our loyal clients, for every successful referral you can score £25 referral credit not just for you but for your referral as well! How cool is that?

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FULL TERMS AND CONDITIONS OF THE REFERRAL PROGRAM:

  • Only referrals made for permanent makeup count as successful enrolment into the program.
  • Only on completion of your referral clients first permanent makeup session does the referral count as complete. If they decide not to pursue treatment after consultation, this will not count as a referral.
  • £25 will be issued to your referral client at their first session and taken off the balance of their treatment total.
  • £25 will be awarded to you as the referrer in your account balance, which you can redeem at ANY time, against ANY treatment (Permanent Makeup or Tooth Gems).
  • To redeem your referral credit you will just need to notify me at your appointment that you wish to use it, this will then be taken off that appointments balance.
  • If you have accrued more credit than the appointment is worth, the remaining credit will be rolled over to your next appointment or until used.
  • Referral credit is not cash and therefore you are unable to request a cash withdrawal. If you discontinue use of VILLAIN services with remaining credit, then the credit accrued will be wiped and no cash payout will be given.
  • Referral credit cannot be used on products, online purchases or for gift cards. It is only redeemable against services/treatments.
  • Once the credit is redeemed, it is non-refundable back to your balance. If dissatisfied with your treatment and we are unable to resolve your issue, only cash paid by you will count toward the refund. Any credit used will not be part of the cash refund total.